Primer questions · a quick screen

The first questions clear the fog

A page offers a “personal plan,” but never names the person making the medical decision.

Open blank notebook, pencil and smooth stone on a driftwood desk

Picture this

Before comparing claims or prices, ask for the people, product, and pharmacy behind the offer. Clear answers make the rest easier.

Who decides?

  • What is the clinician’s full name?
  • Which California licence do they hold?
  • Can I ask that clinician my own follow-up questions?
  • What happens if online care is not enough?

What is the product?

  • What is the medicine’s ingredient name (the generic name), not just its brand name?
  • Is this an FDA-approved product or a compounded medicine?
  • If it is made to order, what need does it meet that a ready-made medicine cannot?
  • Will the label name the pharmacy that fills it?

Where does it come from?

  • What is the pharmacy’s legal name?
  • Does the California licence search show it?
  • If it is an injection made to order, does the pharmacy hold California’s extra sterile-compounding licence for germ-free medicine?
  • Who handles a problem with the shipment or medicine?

California keeps public licence records for clinicians and pharmacies.

Next in the guideTake the longer visit checklist